Posted on September 22, 2008 at 9:42 am
So my 1and1 exchange problems continue. Last week my wifes exchange account died, and stopped responding to all authentication attempts. The support adviser I spoke to identified that it was ‘something’ to do with the upgrade to Exchange server 2007 that was ongoing. Sure enough, and after 5 days of no email for my wife, the lines were back up, and we were happy. I was also reassured that my account had already been upgraded and would not suffer the same outage.
Well they were wrong. Saturday saw the start of the Outlook authentication battle… and it’s continued in to today. Having now rung 1and1 to find out what the heck is going on, they replied that they have replicated the error and are looking in to it. I will be updated as to the status of the case by email!!! Bizzare.