iPhone with 1and1.co.uk Exchange Server
Posted on August 8, 2008 at 11:20 am
Ok, so by now most of you will know I’ve sold my soul to Steve Jobs, and have replaced my crash-ridden HTC Touch with an iPhone 3G. Other than a few little gripes, the major one being iTunes, the process has been fairly pleasurable.
I have been using www.OneAndOne.co.ukfor all my web and email provision for quite some time now. I plumped for an exchange server about 3 years ago to synchronize my email, contacts and calendar across the several PCs/Laptops/interfaces I have laying around. I have to say it too has been a very pleasurable and simple transition and one I continue to reap the benefits from.
Now with the new 2.0 firmware for the iPhone we can sync the iPhone with Exchange server using Push technology. Yay! Well I have been suffering. It took me bloody ages to sort out how to get the exchange server (hosted with www.1and1.co.uk) to validate the connection with my iPhone. The solution I used when I got my iPhone was as follows:
server: exchange.1and1.co.uk
username: e12345678
password: <hehehehe>
use SSL: On
These settings worked great up until yesterday, when it began to flail around, and finally dropped out with a recurring “Password Incorrect” prompt to re-enter the password. Knowing my password was correct, and that all other iterations of the username with domain, and server addresses failed, I thought the problem was with 1and1… well yes and no. Turns out 1and1 fudged part of the authentication system, and have now corrected it, so that it now includes the domain name in the username path. So the new settings as of the 8th August 2008 are:
server: exchange.1and1.co.uk
username: exchange\e12345678 (caution: check the direction of the slash ie ‘\’ is not the same as ‘/’)
password: <hehehehe>
use SSL: On
My iPhone 3G is now a happy object, and continues to provide joy and glee with a slight sting of pride. I hope this short article helps out other iand1 exchange iPhone users round the UK.
Seems I’m not the only one who noticed the fudge: http://www.theregister.co.uk/2008/08/08/1and1_exchange/
Jonathan said this on August 9th, 2008 at 7:57 am
I have now been without email for 4 days solid. My iPhone (irronically) is the only device which still appears to login and authenticate… and sync with my exchange server. I sent a support message to 1and1.co.uk, and they replied saying there was no estimate time to fix the problem. There had better be some form of compensation, or else I shall be mosving somewhere new and fresh!
Jonathan said this on August 12th, 2008 at 9:15 am
Ok, it appears that the iPhone connectivity has died again. As of about 11pm on the 8th September my iPhone 3G stopped syncing with my outlook exchange account held at 1and1.co.uk. I’ve tried all the itterations again, and no joy. Just gonna have to wait I guess. This is a blinking pain in the proverbal. GET IT SORTED 1AND1!
Jonathan said this on September 9th, 2008 at 8:33 am
Exactly the same thing happened to me last night. Tried “going back” and removing the exchange\ – but no joy.
Worth a call to 1&1 so at least they log-it? Strange – how the Outlook on Windows is working fine – is it all down to authentication of the iPhone?
Thanks!
mattsmith said this on September 9th, 2008 at 8:44 am
Hi Matt,
Yeah, it’s blinking annoying tbh. I think it’s all to do with this ellusive update to Exchange Server 2007. They sent out an email a week ago or so explaining that stuff would stop working for a bit while they migrated over to this bulkier piece of software… which really isn’t going to do anything more than 2003 is doing already. In fact many mobile users will be getting quite pissed off over the next week or so as they find out they have a phone which won’t talk to the shiny new software.
I have found over the last 6 months or so that the outlook authentication process has slowed down quite considerably. I never neally knew if it was my connection, by pooter, or 1and1 farting around. I now know where to point the blame!
It’s going to be a case of holding on to our seats as our world falls down around us. I for one will be really pissed off if they lose my contacts and calandar in the process, and am making a local ‘pst’ copy for good measure.
Jonathan said this on September 9th, 2008 at 8:53 am
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Belial » Blog Archive » More iPhone / exchange.1and1.co.uk woes said this on September 9th, 2008 at 10:00 am